Privacy Policy

Last updated: 12 November 2026

In short: we collect as little as possible. This website does not use advertising cookies or trackers. Payments are handled by the store you buy from, not by us. If you message us, we only use your details to reply. You can ask us to see, correct or delete your data at any time at move@maxynex.com.

1. Who we are

Maxynex is an independent studio that creates and sells digital products (templates, kits and guides), operated from Portugal. For data protection purposes (GDPR), Maxynex is the data controller.

Contact for anything about your data: move@maxynex.com.

2. What data we collect and why

Situation	Data	Purpose and legal basis
Visiting this website	Technical data processed by our hosting provider (IP address, browser, page requested, date and time).	To deliver the site and keep it secure. Legitimate interest.
Writing to us	Your name, email address and the content of your message.	To reply to you. Legitimate interest, or steps requested by you before a purchase.
Buying a product	Order data (product, date, amount, country and email address). Payment details go only to the store or payment provider, never to us.	To deliver the product, provide support and meet tax and accounting obligations. Contract and legal obligation.
Subscribing to updates (if offered)	Your email address.	To send the updates you asked for. Consent, which you can withdraw at any time.
Following or messaging us on social media	Whatever you choose to share with us there (such as your username or message).	To reply to you. Legitimate interest. The platform has its own privacy policy.

We do not collect special categories of personal data, we do not sell your data, and we do not use it for automated decisions that affect you.

3. Cookies and analytics

This website does not set advertising or tracking cookies. If we add privacy-friendly analytics or any cookie that needs your consent in the future, we will ask first and update this page.

4. Who processes your data

We share data only with providers that help us run the business, and only what they need:

Cloudflare: hosts this website and our email routing and webhooks.
Payment and checkout stores (for example Lemon Squeezy, Gumroad and Etsy): process your payment, collect and pay sales taxes where applicable, and deliver the product. They act under their own privacy policies and share with us the order details we need (see section 2).
Supabase: stores our order records and customer messages in a secure database.
Email provider: delivers the mail sent to and from move@maxynex.com.
Accountants and tax authorities, where the law requires it.

Some of these providers are located outside the European Economic Area, including in the United States. In those cases the transfer relies on the safeguards required by the GDPR, such as the European Commission's Standard Contractual Clauses or the EU-US Data Privacy Framework.

5. How long we keep it

Messages: up to 24 months after the last contact, unless you ask us to delete them earlier.
Order and invoicing records: for as long as tax and accounting law requires (currently 10 years in Portugal).
Email subscriptions: until you unsubscribe.
Server logs at our hosting provider: for a short period, as set by the provider.

6. Your rights

Under the GDPR you can ask us to access, correct, delete or restrict the use of your data, to receive a copy in a portable format, to object to processing based on legitimate interest, and to withdraw consent at any time. Write to move@maxynex.com; we reply within one month.

If you think we handled your data wrongly, you can complain to the Portuguese data protection authority, the CNPD, or to the authority in your own country.

7. Social media

We have profiles on social platforms such as Instagram, Pinterest, TikTok, X, Facebook and YouTube. When you interact with them, the platform processes your data under its own policy, and we only see what the platform shows us (for example public comments, messages and aggregate statistics). We do not receive your private data from those platforms and we do not use it for anything other than replying to you.

8. Children

Our products and website are meant for adults and are not directed at children under 16. We do not knowingly collect their data. If you think a child has sent us data, tell us and we will delete it.

9. Security

We use reputable providers, encrypted connections (HTTPS) and restricted access to our systems. No system is perfectly secure, but we take reasonable steps to protect your data and will notify you and the authorities where the law requires it.

10. Changes to this policy

If we change this policy we will update the date at the top. Material changes will be highlighted on this page.

11. Contact

Questions about this policy or your data: move@maxynex.com.